Privacy Policy for Thunderbird Casino
Last Updated: 8/21/25
Welcome to Thunderbird Casino ("we," "us," "our"). We are committed to protecting the privacy and security of the personal information of our users ("you," "your"). This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit our website, playthunderbird.com (the "Site"), and use our services.
By accessing or using our Site, you agree to the terms of this Privacy Policy.
- Information We Collect:
We collect information to provide and improve our services. The types of information we collect depend on how you interact with us.
- Information You Provide Directly:
- Account Registration: When you create an account, we may collect your name, email address, date of birth, physical address, phone number, and a username/password.
- Identity Verification: To comply with legal and regulatory requirements (such as age verification and anti-fraud measures), we may ask for government-issued identification, proof of address, or other related documents.
- Financial Information: When you make deposits or withdrawals, we collect payment information, such as credit card details or bank account information, which is processed through our secure third-party payment gateways.
- Communications: When you contact customer support, participate in surveys, or communicate with us in any other way, we collect the information you provide in those communications.
- Information We Collect Automatically:
- Log and Usage Data: We collect information about your interactions with our Site, such as your IP address, browser type, operating system, pages viewed, time spent on pages, and the dates and times of your visits.
- Device Information: We may collect information about the computer or mobile device you use to access our Site, including the hardware model, device identifiers, and mobile network information.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies help us personalize your experience, remember your preferences, and for security purposes. You can manage your cookie preferences through your browser settings.
- How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Manage Our Services: To create and manage your account, process transactions, and provide you with customer support.
- For Legal and Security Purposes: To verify your identity, comply with our legal and regulatory obligations (including anti-money laundering and responsible gaming requirements), prevent fraud, and protect the security of our Site.
- To Improve Our Services: To analyze usage trends, monitor the effectiveness of our marketing campaigns, and improve the user experience on our Site.
- To Communicate With You: To send you service-related announcements, technical notices, updates, and marketing communications. You can opt-out of marketing communications at any time.
- How We Share Your Information
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
- Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, identity verification, data analysis, email delivery, and hosting services.
- Legal Compliance and Protection: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the personal safety of our users or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
- Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. We use technologies like Secure Sockets Layer (SSL) encryption to protect sensitive data during transmission. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
- Data Retention
We will retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements).
- Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:
- Access: The right to request access to the personal information we hold about you.
- Correction: The right to request that we correct any inaccurate or incomplete personal information.
- Deletion: The right to request the deletion of your personal information, subject to certain legal exceptions.
- Opt-Out of Marketing: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions included in those emails.
To exercise these rights, please contact us using the contact information below.
- Children's Privacy
Our services are not intended for individuals under the legal age for gambling in their jurisdiction (e.g., 18 or 21 years old). We do not knowingly collect personal information from individuals under this age. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:Thunderbird Casino Email: [Your Support Email Address, e.g., privacy@playthunderbird.com] Address: [Your Physical Business Address]
